Contact information
Get In Touch
We'd love to hear from you! Whether you have a question about an order, need sizing advice, or simply want to get in touch, our team is here to help.
📍 Our Address
320 Lower Hillmorton Road Rugby CV21 4AE United Kingdom
📞 Phone
+44 7464858901 (Monday – Saturday, 9:00am – 6:00pm GMT)
contact@loranneluxe.com
💬 Customer Support
For the fastest response, please contact us with the following details:
- Your full name
- Your order number (if applicable)
- A brief description of your query
We aim to respond to all enquiries within 1–2 business days.
🕐 Business Hours
| Day | Hours |
|---|---|
| Monday | 9:00am – 6:00pm |
| Tuesday | 9:00am – 6:00pm |
| Wednesday | 9:00am – 6:00pm |
| Thursday | 9:00am – 6:00pm |
| Friday | 9:00am – 6:00pm |
| Saturday | 10:00am – 4:00pm |
| Sunday | Closed |
📦 Order Enquiries
For questions about your order, tracking, returns or exchanges, please have your order number ready when you contact us to help us resolve your query as quickly as possible.
We are based in Rugby, United Kingdom and proudly serve customers across the UK and internationally.